About this video

How did Zappos.com become an overnight success? In this video, Hsieh talks about the many paths the company took to finding happiness (and profits!) and shares insights from his latest book Delivering Happiness. Mid-way through the talk, his Chief Happiness Officer Jenn Lim takes the stage to share experiences from the innovative book tour and the movement Hsieh and his team hope to inspire.

ABOUT TONY HSIEH

With a desire to spend 10% of his time studying the structured elements of what makes all of us happy, Tony Hsieh is on a new mission to deliver happiness wherever he goes.

RECORDED LIVE

BIF-6 Summit

TOTAL RUNNING TIME

18:41

About the Summit

The BIF Summit blends storytelling, co-creation, and random collisions of unusual suspects, creating the conditions for us together to imagine a better future. A future that represents a diversity of perspectives, views, identities and experiences across industries, sectors and disciplines.

18:41 | BIF-6 |

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BIF-6 Tony Hsieh