About this video

Zappos.com wunderkind talks about his company’s customer-centric approach to killing the competition.

ABOUT TONY HSIEH

With a desire to spend 10% of his time studying the structured elements of what makes all of us happy, Tony Hsieh is on a new mission to deliver happiness wherever he goes.

RECORDED LIVE

BIF-4 Summit

TOTAL RUNNING TIME

23:57

About the Summit

The BIF Summit blends storytelling, co-creation, and random collisions of unusual suspects, creating the conditions for us together to imagine a better future. A future that represents a diversity of perspectives, views, identities and experiences across industries, sectors and disciplines.

23:57 | BIF-4 |

Share this:
Filed In
BIF-4 Tony Hsieh