About this video

This is one of the best healthcare innovation stories we’ve ever heard. Former Ritz Carlton executive Gerard van Grinsven is now the CEO of a new kind of hospital in Detroit, Michigan. One that makes you feel – at the perhaps the time you need it the most – as if you’re staying at the Ritz.

ABOUT GERARD VAN GRINSVEN

Applying his luxury hospitality experience to the world of healthcare, this President and CEO of the Henry Ford West Bloomfield Hospital is reinventing patient-care delivery.

RECORDED LIVE

BIF-6 Summit

TOTAL RUNNING TIME

18:43

About the Summit

At the Business Innovation Factory (BIF) Summit, 500 people come together in a historic theater to hear 15-minute stories of transformation, as 32 people from many different industries and sectors tell the stories of their creative processes, their struggles, and where they’re going in the future.

18:43 | BIF-6 |

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