“A friend at Kaiser Permanente would chant “no stories without data, and no data without stories.” It’s crystal clear to me that stories are fundamental for insight and imagination. They help us digest and synthesize the complexity around us.” – Chris McCarthy
Chris McCarthy is the VP of Strategy & Innovation at HopeLab, working to deepen the organization’s impact on the health and wellness of young people through innovation and design. McCarthy is also the Executive Director and Founder of the Innovation Learning Network, a membership network made up of organizations with the common goal to make healthcare better through good design.
In his previous role at Kaiser Permanente’s Innovation Consultancy, McCarthy tackled safer medication administration for patients, more robust shift changes for nurses, exploring the social space of elders, and the care experience of transgender people.
McCarthy’s work has been featured in the book Pursuing the Triple Aim: Seven Innovators Show the Way to Better Care, Better Health, and Lower Costs by Maureen Bisognano and Charles Kenney. As an author, he collaborated with Lyle Berkowitz, MD, on Innovation with Information Technologies in Healthcare, and with Lisa Schilling on Spreading Improvement Across Your Health Care Organization.