Shift
Case Study
BIF is helping United Way of Rhode Island (UWRI) engage Rhode Islanders from all walks of life in their Strategic Planning 2020 process through the experience design and facilitation of Community FIRST Conversations.
Blog
The BIF team recently visited Castle Family Health Center in Atwater, CA and Lawndale Christian Health Center in Chicago, IL where we conducted interviews with the health centers’ leaders, staff, and patients. As we began to analyze and synthesize our findings, a few emerging curiosities came to the surface.
Video
Lending her voice and vision to BIF, she'll be leading one of our first immersive explorations into health and wellbeing with an upcoming Story Cure, bringing in local community in West Philadephia.
Case Study
Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls around the world. Their challenge and opportunity was to design with and for the Indian diaspora community in the US to prototype a new model for better engaging existing and acquiring new members to support their global mission.
Case Study
Our collaborative exploration of personalized medicine puts individuals and families at the center of the design process and bridges the exciting space between enabling agency at the consumer level and leveraging emerging technologies to transform customer experience and outcomes.
News
BIF is excited to partner with the National Association of Community Health Centers (NACHC) to explore how might we shift our lens to uncover innovation opportunities that will transform how we serve patients through community health centers.
Case Study
How might providers re-design and/or better integrate their services in order to form next
practices and new business models that will deliver more inclusive, person-centered support to the disability community in RI, in a way that enables its members to have and build great lives?
Case Study
In 2016, BIF worked Children's Health to help them understand the experiences, identify service gaps, and explore opportunity spaces for low-income families with a medically complex child.
Blog
The time has come to be a market maker, not a share taker. Business model innovation must be a strategic imperative for all organizations. BIF is releasing a deep dive into our Design Methodology for Next Practices and New Business Models with our 22 step Playbook complete with guides and tools.
Podcast
President of Western Governors University, Scott Puslipher is a true transformation agent who doesn't accept what is and who imagine what could be.
Case Study
In partnership with the Alliance for Innovation and Transformation (AFIT), the Student Experience Lab is designing and testing new models and next practices for community colleges. These models will address current challenges facing community colleges in order to transform student outcomes and create sustainable higher ed institutions.
Blog
One of the most difficult experiences for those in education is to understand challenges within our system but have no method for creating meaningful, transformative change.
Blog
It is not best practices, but next practices that will sustain your organization on a strong growth trajectory. While you continue to pedal the bicycle of today’s business model make sure that no less than 10% of your time and resources is dedicated to exploring new business models and developing next practices.
Blog
Higher education has a business model problem. The business model for U.S. colleges and universities — how they create, deliver, and capture value — hasn’t changed since Harvard, our country’s first college, was founded in 1636. Our higher education system is a national treasure that creates enormous societal value, but its 380-year-old business model fails to deliver affordable access and post-secondary credentials to an increasing percentage of our population.
Case Study
In 2016, BIF worked Children's Health to help them understand the experiences, identify service gaps, and explore opportunity spaces for low-income families with a medically complex child.
Case Study
Students Design For Education (SD4E) is a groundbreaking initiative to create a school designed by high school students. SD4E is driven by a team of students hungry for transformation, supported by community members and educators passionate about student success, and powered by BIF’s extensive experience in human-centered design.
Case Study
In partnership with Children’s Health in Dallas, Texas, the Patient Experience Lab is imagining, designing, and testing new models for care.
Case Study
At BIF, we believe that great stories can change the world. With support from the Robert Wood Johnson Foundation (RWJF), the Business Innovation Factory is exploring how storytelling and narrative methods can improve healthcare and contribute toward building a Culture of Health.
Case Study
How might we bring the minority male student experience to life in a way that makes their voice central to our conversation about transforming the education system to improve their college experience and completion rates?
Case Study
Working in partnership with Cincinnati Children’s Hospital Medical Center we set about to understand the human factors that contribute to the inexplicably high rates of preterm births — babies born before 37 weeks of pregnancy and design solutions to reduce the trends.
Case Study
In partnership with Children’s Health in Dallas, BIF worked to create the Children’s Wellness Experience: a transformative, sustainable model for care that is rooted in human-centered insights, moving us away from a focus on “sick care” to a broader focus on “well care.”