Will works as the Patient Experience Lab Manager at BIF where he intends on transforming healthcare systems to focus on creating a positive, human-centered experience for patients and their families. Prior to joining BIF, Will worked as a digital media marketing consultant where he learned how to maintain customer relationships, generate content and gained a deep understanding of multiple digital media platforms.

In college, he helped create a marketing strategy and organized a charitable event for Providence Bagel to benefit the Ronald McDonald House of Providence.

Will graduated from Providence College with a Bachelor’s degree in marketing. Will also attended the Paris School of Business and International Affairs in the fall of 2016 while studying abroad.

Outside of BIF, Will enjoys playing basketball, surfing, snowboarding, eating good food, learning fun facts, and supporting positive environmental projects by sharing articles on social media and participating in green movements.

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