PXL

Our collaborative exploration of personalized medicine puts individuals and families at the center of the design process and bridges the exciting space between enabling agency at the consumer level and leveraging emerging technologies to transform customer experience and outcomes.

The National Association of Community Health Centers (NACHC) serves as the national health care advocacy organization for America’s medically underserved and uninsured and the community health centers that serve as their health care home.

In 2016, BIF worked Children's Health to help them understand the experiences, identify service gaps, and explore opportunity spaces for low-income families with a medically complex child.

In 2016, BIF worked Children's Health to help them understand the experiences, identify service gaps, and explore opportunity spaces for low-income families with a medically complex child.

In partnership with Children’s Health in Dallas, Texas, the Patient Experience Lab is imagining, designing, and testing new models for care.

At BIF, we believe that great stories can change the world. With support from the Robert Wood Johnson Foundation (RWJF), the Business Innovation Factory is exploring how storytelling and narrative methods can improve healthcare and contribute toward building a Culture of Health.

Working in partnership with Cincinnati Children’s Hospital Medical Center we set about to understand the human factors that contribute to the inexplicably high rates of preterm births — babies born before 37 weeks of pregnancy and design solutions to reduce the trends.

In partnership with Children’s Health in Dallas, BIF worked to create the Children’s Wellness Experience: a transformative, sustainable model for care that is rooted in human-centered insights, moving us away from a focus on “sick care” to a broader focus on “well care.”

Connected Aging is an exploration into the aging experience, including a deep, ethnographic dive and solution concepts for reimagining aging through the lens of social connection and participation.