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Business Innovation Factory
Business Innovation Factory
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Transformation

Case Study
Students Reimagine Learning Experiences at Northeastern University
Offering a top-tier education, Northeastern blends the classroom experience with that of the real world and is always looking for new opportunities to push the bounds of innovative education. Realizing their students are the true experts on their educational experience, they solicited BIF’s help to convene a group of them to reimagine learning experiences beyond the classroom.
Podcast
Ben Siegel: Reimagining Social Impact
Saul Kaplan sits down with BIF's Chief Impact Officer Ben Siegel to discuss social impact, investing in change, the role of technology, and more on this episode of the Business Model Sandbox.
Podcast
Andrew Hessel: A Genomics Revolution
Genetic futurist and founder of the Genome Project, Andrew Hessel breaks down the landscape of our genomic future as we discuss all things emerging technology as part of our emerging tech series with our project on for Personalized Medicine by Design.
Blog
Signaling Intent
Signals are our most basic communication platform. Be it 0’s and 1’s or smoke signals, we humans often find the ways to communicate simply what we can’t otherwise say.
Carnegie Corporation of New York Integration Design Consortium
Blog
The Integration Design Consortium
Carnegie Corporation of New York has partnered with BIF to design and run the Integration Design Consortium (IDC). Rather than funding programmatic proof points, the IDC is giving leaders permission to test various integrative approaches to support students throughout their journey in the education system.
Podcast
Tiffani Bova: Growth and Comfort Never Coexist
Salesforce Global Customer Growth and Innovation Evangelist Tiffani Bova is a powerhouse when it comes to customer success, growth, and transformational innovation. Drawing on decades of experience, she shares insights with us from her new book Growth IQ and how to find success in the face of growing competition.
Podcast
Beth Comstock: Changemaking Through Creativity
A true leading thinker and doer, Comstock joins us as a true innovation junkie to talk through what it means to have curiosity in the workplace today, the fluidity we should all be adopting in our personal and professional lives as well as the true meaning of transformational change.
Video
Whitney Johnson: A Year of Disruption is a Year of Learning
"Be who you were, to learn how to become who you will be. Learn how to disrupt yourself to become the real you."
Video
Marc Chun: Ensuring Deeper Learning for All Students
"I think stories can change our lives. I know they've changed mine in the way I think about who I am and the world in which I live."
Blog
What’s Business Models Got to Do With It?
Check out this webinar featuring BIF's Chief Market Maker Eli MacLaren and Student Experience Lab Manager Jessica Brown as they unpack the business model imperative for education, BIF's design methodology, and a real-world case study.
Podcast
Stowe Boyd: The Ecology of Work
The nature of work itself is fundamentally about the way people organize themselves and how they make decisions in a group. Even though change in the workplace is accelerating, Boyd notes, “most businesses still run on folklore—they’re not founded on principles that are supported by any kind of research.”
Education Transformation with Business Innovation Factory
Blog
Experimenting for Education Equity
If a business model is a network of capabilities woven together into a sustainable financial model, a system is a network of business models that have learned to collaborate. Until organizations learn how to do this, integration in our education system won’t work, and innovations that fundamentally transform outcomes will remain localized and dispersed
Podcast
Ray Wang: Our Technological Future Changing the World
One of the most prolific thinkers in the disruptive space, Ray Wang, the Founder of Constellation Research, stops by to discuss the landscape of our technological future and what it means to us as both individuals and members of organizations and communities.
Patient Experience Lab at BIF
Blog
The Equity Opportunity in Healthcare
As new business models emerge, we believe that those that put and maintain DEI at their core are best positioned to transform and improve the experiences and lives of their consumers.
Blog
The Diversity, Equity, and Inclusion Imperative
The first in a series of blog posts focused on how we are seeking to put DEI at the core of business model design. We invite you to join these conversations and to explore how putting DEI at the core of your business model exploration can surface opportunities for transformation.
blog
Is Your CEO Serious About Innovation?
If you want transformational innovation, you have to find leaders who want transformational change and are receptive to organizing differently for tweaks than for transformation.
BIF Collaborative Innovation Summit
Blog
Conditions for Collaborative Innovation
What does collaborative innovation actually look like in practice? Part two takes a deeper dive into the right conditions needed in order to not only succeed, but that is needed in order to successfully come together to scale transformative change.
Podcast
Nilofer Merchant: The Power of Onlyness to Find Your Purpose
Saul Kaplan talks to Nilofer Merchant, referred to as the 'Jane Bond' of innovation, Nilofer has an innate ability to recognize untapped ideas and turn them into actionable realities. Her transformational thinking has launched over 100 products, netting $18B in sales.
Blog
Introduction to Collaborative Innovation
What does collaborative innovation truly mean? Understanding what it means, and more often than not what it doesn't mean, is imperative to accelerate the pace of change.
Blog
What Happens When We Actually Understand Collaborative Innovation
When we connect outside our normal silos, we build our network of capabilities and gain the most by experiencing change through the lens of others. Transformational change is a generative act that we can all participate in.
BIF Patient Experience Lab
blog
The Fourth Pillar of Transforming our Health System
We use a human-centered design-driven methodology, making it easier and safer for institutions and organizations across the health system to transform the ways that they create, capture, and deliver value.
Blog
What’s Your From…To Story?
A fellow pharmacy school graduate and colleague from early in my career, George Zorich, is writing a book advocating for pharmacy schools to integrate entrepreneurship education into their standard curriculum. A section of the book will contain stories of pharmacy school graduates who leveraged their education in surprising ways, catalyzing non-traditional and interesting career paths. George asked me to share my story. I’m honored to be asked and I found it invaluable to reflect on my own convoluted career path. Are you doing what you originally set out to do in college? If you’re like most people you’ve had to reinvent yourself multiple times over your career. The world of work is changing faster than ever. What’s your from….to story? Here’s mine.
Blog
Introducing BIF’s Design Methodology for Next Practices and New Business Models
We live in a time that screams for transformation yet too many institutions are only capable of tweaks. We developed BIF’s Design Methodology because a growing number of institutional leaders know they need a better approach to innovation.
Blog
So Many Corporate Innovation Labs, So Little Innovation
It’s the innovator’s day. CEOs everywhere know that keeping their companies relevant in a rapidly changing world is imperative and that innovation is the solution. Corporate leaders also know their legacies depend on their organization’s ability to reinvent itself. It’s not going well.
Case Study
Citizens Design for Community
BIF worked with The Health and Wellness Alliance for Children -- a cross-sectoral, nonprofit group of community organizations in Dallas, TX focused on helping children achieve their health and well-being potential -- to engage families and put them at the center of determining where change needs to happen.
Case Study
Students Design for Education
Students Design For Education (SD4E) is a groundbreaking initiative to create a school designed by high school students. SD4E is driven by a team of students hungry for transformation, supported by community members and educators passionate about student success, and powered by BIF’s extensive experience in human-centered design.
Blog
TD4Ed Overview: A Look Back
What do you get when you put 5 classroom teachers, 6 teaching artists, 3 youth development staff members, 3 graduate students, 1 coach, and 1 parent in BIF’s office space for a 2-day intensive “design jam”?  What if they all come with a problem they’re currently facing and want to tackle? During the last weekend in March, we found out.
Blog
Patients and Families and Doctors, Oh My!
It reaffirms my belief that storytelling is one of the most powerful tools for transformation…and the more context, depth, empathy, and honesty that the story has, the better chance we have at using those stories to inspire new relationships, design more relevant experience — and transform social systems.
Blog
A New Story from the Patient Experience Lab
Those who know us well know that at BIF, we believe a great story can change the world. So we're happy to say that we have just kicked off an exciting new project with funding from The Robert Wood Johnson Foundation, all about the power of story in healthcare.
Richard Saul Wurman and Saul Kaplan
Blog
Stories Can Change The World
Storytelling is the most important tool for any innovator.  It is the best way to create emotional connections to your ideas and innovations.  Sharing stories is the way to create a network of passionate supporters that can help spread ideas and make them a reality.  We remember stories.  We relate to stories and they compel us to action.
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Business Innovation Factory
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