Healthcare
blog
Liz was 15 when she got pregnant. She was as much an American as a Cambodian feeling the constant pull between the two cultures. Liz’s familial support was very important during this time as she was caring for herself, her family and her baby. They did the best they knew how without knowing all of the risks of teenage pregnancy.
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BIF is thrilled to introduce: LunaYou a woman-centered maternal wellbeing program. LunaYou offers women the ability to manage risk factors, track their health and wellbeing goals, and access a dedicated Wellbeing Coach
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Since our inception, BIF has been collaborating with Trinity Repertory Company here in our hometown of Providence, RI. Our two organizations share DNA, with the same deep belief in storytelling and performance art as an ideal platform for community engagement and self-organized community action.
Podcast
Joe Wilson Jr. shares his journey of becoming an actor in this episode of the Business Model Sandbox. He shares how the stage for him, became a platform for community engagement.
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The BIF team recently visited Castle Family Health Center in Atwater, CA and Lawndale Christian Health Center in Chicago, IL where we conducted interviews with the health centers’ leaders, staff, and patients. As we began to analyze and synthesize our findings, a few emerging curiosities came to the surface.
Podcast
Genetic futurist and founder of the Genome Project, Andrew Hessel breaks down the landscape of our genomic future as we discuss all things emerging technology as part of our emerging tech series with our project on for Personalized Medicine by Design.
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Last week, the BIF team visited Bond Community Health Center in Tallahassee, Florida and Eau Claire Cooperative Health in Columbia, South Carolina to conduct interviews with leaders, staff, and patients as we continue our work with the National Association of Community Health Centers (NACHC). BIF and NACHC leadership are joining forces to explore the questions:
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Can story be used to help patients, providers, hospital administrators, caretakers, and other stakeholders to better understand one another?
Podcast
Data privacy and control has become one of the fastest growing hot buttons in today's marketplace. What would it look like if you actually owned the rights to your personal data to decide when, where, and how it is being used? Etwaru and his team have elevated the issue to one of a basic human right, one that puts the power and monetization back in our own pockets.
Case Study
Our collaborative exploration of personalized medicine puts individuals and families at the center of the design process and bridges the exciting space between enabling agency at the consumer level and leveraging emerging technologies to transform customer experience and outcomes.
News
BIF is excited to partner with the National Association of Community Health Centers (NACHC) to explore how might we shift our lens to uncover innovation opportunities that will transform how we serve patients through community health centers.
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It’s beyond me how so many public and private sector leaders have ignored the elephant in the room for so long but one thing is clear, no one can ignore Amazon any longer. The question of what to do about it looms large for every leader.
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Business Innovation Factory (BIF), in collaboration with The School of the Possible founded by Dave Gray, Hatch founded by Yarrow Kraner, and Overlap founded by Michael Dila, is launching a project to explore the opportunity for a transformational personalized medicine business model.
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Striving to make a difference in the lives of veterans battling PTSD, Falke shares what it means to struggle well.
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Sitting at the intersection of biotechnology, business, and vision, Hessel helps people better understand and use living systems to meet the needs of society.
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Designing a more dignified patient experience through beautiful wearable devices.
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The healthcare industry is disrupting and many organizations are struggling to keep up with the times. Often times, business model transformation feels harder than it has to be. Business model innovation isn’t about practices, it’s about next practices.
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"The stories of my patients make me get up in the morning and go to work. It’s how I remember my more than 3000 patients. Their stories link me to their numbers and the things I need to know about them."
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"Inspiring people that no matter how tough a day it is today, tomorrow is never a definite. Live life to the fullest and pay it forward any which way you can."
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Our culture is shaped by stories. People remember stories, they don’t remember slides. Talking about new ideas without talking about stories is an aimless exercise. That’s what makes BIF wonderful.
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It’s crystal clear to me that stories are fundamental for insight and imagination. They help us digest and synthesize the complexity around us.
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This September 13-14, 500 innovation junkies will convene in Providence, Rhode Island to listen to 32 storytellers share their passionate stories about transformation at the annual Business Innovation Factory (BIF) Collaborative Innovation Summit. BIF’s Patient Experience Lab is most excited to listen and learn from these 5 speakers from the healthcare industry:
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While healthcare leaders understand the imperative of business model innovation, it is often scary to disrupt a large system that has been in place for years. When the motto of healthcare is “do no harm,” it is hard to be the guinea pig to test out new business models and next practices. Our goal was to help them make the business model innovation process safer and easier to manage.
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When a child has autism, it can be hard for families to do normal things like go out to dinner or meet other families that have similar pain points and struggles. “We often feel isolated and alone,” she revealed. “We just need a place where families can be families.”
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BIF to facilitate a Business Model Bootcamp for over 200 healthcare leaders as part of a three-day in-person meeting focused on innovation that enables the transformation of the healthcare space to focus more on patients and their families.
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As new business models emerge, we believe that those that put and maintain DEI at their core are best positioned to transform and improve the experiences and lives of their consumers.
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With the shift in the healthcare landscape to more personalized, self-directed behavioral changes, asking people to take more ownership of their health, it's imperative that we look to ensure we're providing people with the right tools to do so. Open Source Wellness is one such organization seeking to do just that.
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Here at the BIF, we believe that storytelling can be an incredibly powerful tool for building empathy. It can open people to new perspectives, create shared experiences, and promote insights and learnings.
Podcast
Saul Kaplan and Andrew Hessel discuss what it's like to unleash the adjacent possible as it relates to cellular biology, entering into a whole new area of design and manufacturing as an entirely new paradigm in creating the things that humanity needs to grow and thrive.
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We use a human-centered design-driven methodology, making it easier and safer for institutions and organizations across the health system to transform the ways that they create, capture, and deliver value.
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Our health system has the ability to accelerate society’s path to what’s ‘next’ — a next that holds the promise of focusing on health rather than health care or, better yet, sick care.
Case Study
In 2016, BIF worked Children's Health to help them understand the experiences, identify service gaps, and explore opportunity spaces for low-income families with a medically complex child.
Case Study
BIF worked with The Health and Wellness Alliance for Children -- a cross-sectoral, nonprofit group of community organizations in Dallas, TX focused on helping children achieve their health and well-being potential -- to engage families and put them at the center of determining where change needs to happen.
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By engaging families in the design and delivery of models, we've learned that families know the challenges they face in striving to be well and what the needs of their communities are.
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In partnership with Children’s Health in Dallas, Texas, the Patient Experience Lab is imagining, designing, and testing new models for care.
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The impact of the model on the elements of family well-being is, in large part, still to be determined. But these stories? Strong evidence of the power of designing, iterating, and executing in partnership with our end-users.
Case Study
At BIF, we believe that great stories can change the world. With support from the Robert Wood Johnson Foundation (RWJF), the Business Innovation Factory is exploring how storytelling and narrative methods can improve healthcare and contribute toward building a Culture of Health.
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The narrative playbook is a practical guide for patients, providers, and caregivers - it provides strategies for using narrative methods in healthcare, in ways that have real impact.
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While we have much work ahead of us — synthesizing scenarios, codifying methods, developing language and tone, and building the deliverable itself — we hope to continue to bring people into the process to co-create the narrative of the power of narrative in healthcare.
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Those who know us well know that at BIF, we believe a great story can change the world. So we're happy to say that we have just kicked off an exciting new project with funding from The Robert Wood Johnson Foundation, all about the power of story in healthcare.
Case Study
Working in partnership with Cincinnati Children’s Hospital Medical Center we set about to understand the human factors that contribute to the inexplicably high rates of preterm births — babies born before 37 weeks of pregnancy and design solutions to reduce the trends.
Case Study
In partnership with Children’s Health in Dallas, BIF worked to create the Children’s Wellness Experience: a transformative, sustainable model for care that is rooted in human-centered insights, moving us away from a focus on “sick care” to a broader focus on “well care.”
Case Study
Connected Aging is an exploration into the aging experience, including a deep, ethnographic dive and solution concepts for reimagining aging through the lens of social connection and participation.
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The idea of the MinuteClinic is as much a mindset problem as it is a financial threat. The model runs counter to everything a physician has been trained for. Another problem - most physicians don’t want to be businesspeople and this is a real business conundrum.