PROVIDENCE – April 24, 2018 – The Business Innovation Factory (BIF) is pleased to announce its newest member Epiq, a global leader in the legal services, to enable transformational next practices and new business models to reimagine the customer experience.
As members, Epiq will have access to the BIF network of institutional business model innovators and unique approach to developing next practices and new business models, utilizing BIF’s Design Methodology and over 14 years of experience in the innovation space.
“We’re thrilled to welcome Epiq as a Corporate Member in BIF’s innovation community and to begin working together to integrate customer-centered business model innovation into Epiq’s product innovation roadmap. Epiq shares BIF’s passion for transforming customer experience by continually exploring new ways to create, deliver, and capture value. Epiq’s commitment to innovation will enable it to strengthen its market leadership position in providing differentiated technology and data-enabled legal services” said BIF Founder and Chief Catalyst Saul Kaplan.
“Our approach to innovation includes product innovation, process innovation, and business model innovation,” said Cliff Dutton, chief innovation officer. “We are working with BIF to bring best and next practices in client-centric business model innovation to our product innovation roadmap.”
Utilizing BIF’s innovation expertise, Epiq will be focused on building a client-centric business model innovation into their product innovation roadmap, connecting leaders with a proven methodological approach to becoming market makers, unleashing new customer and commercial value by imagining, designing, prototyping, and commercializing transformational data products, services, and new business models.
About Epiq
Epiq, a global leader in the legal services industry, takes on large-scale, increasingly complex tasks for corporate counsel, law firms, and business professionals with efficiency, clarity, and confidence. Clients rely on Epiq to streamline the administration of business operations, class action and mass tort, court reporting, eDiscovery, regulatory, compliance, restructuring, and bankruptcy matters. Epiq subject-matter experts and technologies create efficiency through expertise and deliver confidence to high-performing clients around the world. Learn more at www.epiqglobal.com.