Patient Experience Lab partnered with Children’s Health and Dallas families and communities to prototype, test, and iterate on two new approaches to improving family well-being.
These experiments were intended to help us learn: how can we begin to understand the conditions that encourage positive behavior change, and improve well-being for the whole family?
We are excited to present video stories that highlight families’ experiences with each, as well as key elements of the family-centered designs:
1. What’s Cookin’ Dallas
A healthy cooking and eating experience in the Lake Highlands community, co-created and run by families. Multiple iterations of the model allowed families to continually address their community’s needs: transportation to increase access to healthy foods, tangible, affordable, and relevant nutrition information, and cooking experiences created and facilitated by trusted community members.
2. Your Best You
A three-week youth leadership program to facilitate creative expression and reflection, enable self-awareness, and harness change-making power. A curricular fusion of design thinking and Roberto Rivera’s Fullfill the Dream, a creative pathway to self-discovery, provided teens with tools to identify and apply their personal skills and superpowers to address challenges – both those they face as individuals, and those their communities confront.
One of the many important insights gleaned from experimenting alongside Children’s Health and local families is that enabling agency (putting families in charge of well-being initiatives and catalyzing purposeful networks among them) is crucial to ensuring that families can continually strive to live healthy and well lives. To move from a model that provides sick care to a model that keeps populations healthy, we need to reframe the roles that families and institutions play.
Partner, don’t prescribe.
By engaging families in the design and delivery of models, we’ve learned that families know the challenges they face in striving to be well and what the needs of their communities are. Giving families access to the institutional resources to address those needs creates the conditions in which hope can grow: specifically, the hope that self-directed changes will pave the road to healthier futures.