Our Services
BIF makes business model transformation safer and easier to manage for institutional leaders.
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Our work is a mashup of human-centered design, rapid prototyping, storytelling and engagement to do project work with organizations that are ready to go from tweaks to transformation. We offer Strategy, Design, and Capacity services.
BUSINESS MODEL DESIGN Project Work:
Strategy
Creating a vision and strategic roadmap for new services and business models.
- Customer Experience Opportunity Assessment
- Next Practice and New Business Model Strategy Development
- Innovation Strategy Development
Design
Designing and testing new services and business models for organizations.
- Next Practice Design
- New Business Model Design
Our Transformational Results
Case Studies
Case Study
In partnership with Children’s Health in Dallas, BIF worked to create the Children’s Wellness Experience: a transformative, sustainable model for care that is rooted in human-centered insights, moving us away from a focus on “sick care” to a broader focus on “well care.”
Case Study
The Student Experience Lab partnered with the Bill & Melinda Gates Foundation to engage teachers in creating and leading local communities of practice focused on issues of equity and closing opportunity and achievement gaps.
Case Study
Students Design For Education (SD4E) is a groundbreaking initiative to create a school designed by high school students. SD4E is driven by a team of students hungry for transformation, supported by community members and educators passionate about student success, and powered by BIF’s extensive experience in human-centered design.