Register Now for Service-Driven Design Workshop with Continuum

Christine Flanagan
April 14, 2009

Identifying opportunities for service moments. Creating systems that support them. Crafting meaningful experiences. Service Design is the multi-disciplinary practice of arranging the functional and emotional aspects of a customer’s journey.

Design firm Continuum returns to BIF for a half-day workshop on May 18th to teach the principles of service design and how to apply them to a diverse set of situations. You’ll learn by doing through this highly-interactive and collaborative experience and gain new perspective on how to define problems and identify solutions. In the end, you’ll walk away with tools and approaches that can be applied to your own business challenges.

Register Now

Empowering Consumers by Elevating Service Experience
An Interactive Design-thinking Workshop with Continuum
May 18, 2009
9:00 – 12:00 p.m.
BIF's Providence Headquarters

Seating is limited for this free event. Registration required. Lunch will be served.

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