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Congratulations to BIF-4 Storyteller Jacqueline Novogratz
BIF-4 storyteller Jacqueliine Novogratz was named one of the 73 biggest brains in business by Portfolio magazine. Novogratz is the CEO of Acumen Fund, a private equity company she founded in 2001 that has invested in 32 entrepreneurs who are building systems to bring affordable basic services to low income people in India, Pakistan, Kenya and Tanzania.
By applying business metrics to philanthropy, Novogratz is changing the model for catalyzing change in developing countries. She does not treat the poor as passive recipients. Instead, she sees them as customers and uses the market to understand their needs and preferences. For instance, she's learned over the years that people don’t want technology per se; they want services. Understanding what services are in demand requires an accurate perception of the people who will use them—even if they are poor.
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Posted June 20, 2008 by Chris Flanagan | Permalink
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IBM’s David Yaun Joins BIF Research Advisory Council
I'm thrilled to announce that David Yaun has joined our research advisory council. He will also be a storyteller at the BIF-4 Collaborative Innovation Summit in October.
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Posted June 03, 2008 by Chris Flanagan | Permalink
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BIF Research Advisor Bruce Nussbaum on the need for a national innovation policy
BIF-4 co-host and BIF research advisor Bruce Nussbaum writes about America's need for a national innovation policy. In Time For a National Innovation Policy. McCain And Obama Need To Get Real Bruce challenges his readers - and our presidential contenders - to start a conversation in earnest on the need for a policy that goes beyond federal government support of technology, math and science.
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Posted by Chris Flanagan | Permalink
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Friday Linkage from our BIF community
Following are a few noteworthy blog entries from members of our BIF community reflecting processes of innovation which I don't think get enough attention these days: talent and trust.
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Posted May 30, 2008 by Chris Flanagan | Permalink
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Innovation and Collaboration: The BIF Way
An interview with BIF Chief Catalyst Saul Kaplan is posted on Steve Hardy’s Creative Generalist blog where the two talk about everything from Rhode Island’s position as a national innovation hot spot to the real world innovation lab BIF is developing to what it takes to really drive systems change.
If you’re looking to break down silos and cross boundaries, this sample from the interview extols the necessity for thick skin:
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Posted May 28, 2008 by Chris Flanagan | Permalink
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Thanks to the Men and Women Who Serve
Memorial Day is an important day of reflection for me. Baseball and barbecues aren’t bad either. I am grateful that so many American men and women choose to serve our country by serving in the military. We owe each of them our gratitude, respect, and support. I recently had the opportunity to see the amazing dedication and heart of our U.S military up close and personal. I was asked to participate in the Joint Civilian Orientation Conference (JCOC 75). It was an experience I will never forget.
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Posted May 26, 2008 by Saul Kaplan | Permalink
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More on hiring for collaborative innovation: Pixar's Brad Bird and his flock of black sheep
Following up on my blog post last week - Spanning Silos...Fostering Collaboration...How do you hire for that? - a friend passed along a great interview with Oscar-winning director Brad Bird from last month's McKinsey Quarterly. In the article, the director talks about how he pushes teams of animators beyond their comfort zones, encourages dissent, and builds morale. He also explains the value of "black sheep" - restless contributors with unconventional ideas.
What's interesting about Bird's hiring at Pixar is that he joined the company in 2000, just at the height of Pixar's success with Toy Story, A Bug's Life and Toy Story 2. Rather than wide the wave and continue on the tried and true path (as so many established companies are prone to do) senior executives at Pixar worried about complacency and that feeling that they "had it all figured out." So Steve Jobs, Ed Catmull and John Lasseter hired Bird to "shake things up." (Ironically, Bird himself was coming off a huge financial failure with a film called The Iron Giant.)
Bird: "For a company that has had nothing but success to invite a guy who had just come off a failure and say, 'Go ahead, mess with our heads, shake it up' - when do you run into that?"
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Posted May 13, 2008 by Chris Flanagan | Permalink
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Spanning Silos...Fostering Collaboration...How do you hire for that?
Spanning silos and fostering collaboration in complex systems requires an open mind, steadfast persistence and unyielding resolve. So how exactly do you hire for that? I asked Roger Martin, Dean of the Rotman School that question last week and his answer: look for attitude. Find someone with opinion yet isn't opinionated; someone who questions assumptions but also has a clear point-of-view; someone who leverages conflict instead of fears it.
And where do you find someone like that?
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Posted May 06, 2008 by Chris Flanagan | Permalink
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Dancing with Complexity: Roger Martin on The Opposable Mind
Yesterday I spent some time at the offices of Continuum. The Boston-based design firm was hosting a book signing soiree for Roger Martin, Dean of the Rotman School in Toronto and author of the new book The Opposable Mind.
Martin has spent the past few years searching for patterns in thinking among great leaders. His conclusion: success comes from an ability to utilize tensions between different business models in order to build a better one. He calls it 'integrative thinking' and it's a direct assault on the reductionist, either/or approach to decision-making, which is typically taught in business schools. This holistic - and yes, more complex and often times ambiguous - approach to thinking, Martin says, is at the heart of many great, new business models.
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Posted May 01, 2008 by Chris Flanagan | Permalink
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An Artful Wink at Innovation + Design at NYC's MoMA
If you're in the area, New York City's Museum of Modern Art (MoMA) has a new exhibition about the future of innovation called "Design and the Elastic Mind."
The exhibition highlights many examples of successful translation of disruptive innovation, examples based on ongoing research, as well as reflections on the future responsibilities of design. Of particular interest is the exploration of the relationship between design and science and the approach to scale."Designers stand between revolutions and everyday life," explains the exhibition's introduction.
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Posted April 21, 2008 by Chris Flanagan | Permalink
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Innovation Process: The Art of Building Creative Tension
I can't imagine a more difficult job than working to transform Ford Motor Company. Sunday's New York Times had a good profile of Ford's new CMO James Farley. Hired six months ago, this former marketing whiz from Toyota has a daunting job ahead of him : orchestrate a comeback for the struggling automaker which lost $15.3 billion during the last two years.
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Posted by Chris Flanagan | Permalink
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BIF Board Member Ellen Levy Accepts Key Post at LinkedIn
Congratulations to BIF Board Member Ellen Levy who was just appointed Vice President of Corporate Development and Strategy at LinkedIn Corporation. In her new role, Ellen will play a critical role in overseeing business development, identifying and managing strategic partnerships and assessing new market opportunities.
Connecting the right people to the right ideas and opportunities has always been a passion of Ellen's and she has years of experience doing just that through her work with startups, large companies, venture capital firms, research labs and universities. I often relay a story she told me last year about how her enthusiasm for making connections evolved:
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Posted April 16, 2008 by Chris Flanagan | Permalink
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New Book by P&G CEO A.G. Lafley
Bruce Nussbaum of BusinessWeek has written a glowing review of A.G. Lafley's new book co-written with Ram Charan called "The Game-Changer: How You Can Drive Revenue and Profit Growth with Innovation." Writes Bruce: "Lafley, the remarkable CEO of Procter & Gamble, gives us the state-of-the-art in innovation. It tells you exactly what the best practices are in the one non-techie company that has embraced innovation as a total corporate strategy and as an organizational culture."
I wrote an article about P&G a couple of years ago called ‘Even Giants Start Small’ In it, I use a quote by Elting Morrison to describe the company: “No intellectual heroism or psychic leap will take you from the development of the wheel immediately to the internal-combustion engine and the automobile.”
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Posted April 15, 2008 by Chris Flanagan | Permalink
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Can modeling and simulation enable collaborative innovation?
I was watching the Master's Tournament this weekend and enjoyed the incredible high-definition television images from Augusta National. As a true geek wannabe I was most impressed with the use of a simulation model of the entire golf course and how it enhanced my viewing experience. If modeling and simulation technology can improve the experience of watching a golf tournament surely it can help to improve more important experiences for us as patients, students, citizens, and consumers.
I believe that modeling and simulation has an important role to play in enabling system innovation in the areas that matter most - little problems like healthcare, education, public safety, and quality of life. These tools can help the BIF community accomplish our mission to enable collaborative innovation by accelerating the transition of new business model ideas from the white board on to a real world test bed.
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Posted April 14, 2008 by Saul Kaplan | Permalink
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BIF Podcast: A conversation with Here Comes Everybody author Clay Shirky
BIF Research Advisor Clay Shirky is one of the world’s most perceptive social media thinkers. A writer, consultant and teacher on the social and economic effects of Internet technologies, Clay also teaches New Media at New York University. His new book is Here Comes Everybody: The Power of Organizing Without Organizations. I can’t recommend his book enough – when you couple strong theory with great writing, a fascinating read undoubtedly follows and his book is no exception.
Here Comes Everybody explores the ability of groups to act without leaders. It describes the profound impact of social technological tools on today’s culture—from e-mail and blogs to Twitter and wikis —and surmises that we’re in the midst of a revolution as profound as the advent of the printing press.
So what changes can we expect? In this podcast interview, I talk with Clay about his new book and how established companies can start to take advantage of this new world order. We also talk about the role real-world experimentation plays in virtually-based environments.
Listen to the podcast
Posted April 07, 2008 by Chris Flanagan | Permalink
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BIF Research Advisor Clay Shirky On Colbert Report
Did you miss it? BIF Research Advisor Clay Shirky appeared on The Colbert Report last night talking about his new book Here Comes Everybody: The Power of Organizing without Organizations. Clay is a very smart guy - fun watching him try to get a word in with Colbert. More importantly, Clay's book is great. I'll have my own podcast interview with him posted on Monday. (And I promise he'll get to talk a whole lot more!)
Watch the video
Posted April 04, 2008 by Chris Flanagan | Permalink
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Building Purposeful Networks: Are You a Dead Node?
How do you establish credibility and authenticity online? Do you find yourself often times in the middle of information? Are you a connection maker? Or are you a dead node? These questions and more were answered last week when entrepreneur and network impresario Ellen Levy was in the house for a casual meet-up with a dozen or so innovation heads here to learn more about building meaningful virtual networks in purposeful ways.
Whether you use LinkedIn, Facebook, MySpace, Twitter, or some other network platform, one thing is for sure, online networking is here to stay. Each platform represents a way to not only grow your network, both personally and professionally, but also substantiate it through a self-regulated forum. You can just imagine the possibilities of bringing an entire network of talent to bear on a particular problem.
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Posted March 24, 2008 by Chris Flanagan | Permalink
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BIF Research Advisor John Seely Brown on Learning 2.0 and why social networking matters to education
At a workshop last week I heard a staggering statistic referenced from the Kauffman Foundation that college graduates will have 4.2 jobs in the first 10 years after graduation. Wow - Clearly the days of a fixed, single-career are over. We now live in a world where everyone needs to acquire new knowledge and skills on an almost continuous basis.
I highly recommend an article co-written by BIF Research Advisor John Seely Brown and Richard P. Adler called Minds on Fire: Open Education, the Long Tail and Learning 2.0. I found it eye-opening. It's one of the most articulate arguments I've come across for for why we need to discontinue our persistent emphasis on traditional textbook learning and head towards new kinds of open, participatory and social learning environments:
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Posted March 20, 2008 by Chris Flanagan | Permalink
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Event Reminder: Ellen Levy on the Art of Mobilizing "Purposeful" Networks
This is an event reminder: Make the most out of your lunch hour and join us on Thursday, March 13th for a casual meet-up with entrepreneur and network impresario Ellen Levy. (The event is taking place at our very cool headquarters in Providence, Rhode Island.)
If you attended the BIF-3 summit, then you already know that Ellen is pure energy - she's a self-proclaimed opportunist who has an uncanny ability to make powerful connections between people and concepts. Over lunch, she'll discuss her experiences building purposeful networks — networks that go beyond social networking—that bridge across geographies, (business) cultures and topical areas. How do you bring together people pursuing similar interests and questions, but from very different backgrounds and perspectives? Ellen will answer this question and more on March 13th.
Some background on Ellen - she's currently the founding Managing Director at Silicon Valley Connect. Silicon Valley Connect is the umbrella company for most of Levy's initiatives these days, whether it is working as the Network Advisor to global venture capital firm Draper Fisher Jurvetson, serving as a Deputy Chair for the Clinton Global Initiative, advising a handful of startup companies or working directly with Fortune 500 companies on their technology and innovation strategies.
Please note that while this event is free and open to our community, we have a limited number of seats and a deposit of $100 (by check or credit card) must be made. You will have your original check or credit card form returned at the event sign-in. If you are a "no show" for the event we will deposit your check or charge your credit card for the $100.
Registration details can be found here
I hope to see you there!
Related: Learn more about Ellen Levy
Posted March 03, 2008 by Chris Flanagan | Permalink
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Rewriting the Rules in R&D Doesn't Mean Starting Over From Scratch
BIF Research Advisor Alph Bingham and I shared an interesting exchange last week about new organizational models for R&D. Alph is the founder of and former CEO of InnoCentive - a Web-based community launched in 2001 that matches companies facing R&D challenges with scientists who propose solutions. It's one of the few open innovation models that has found financial success. It's worth heading over to Alph's blog for a full run through of our conversation but what I want to explore here is something Alph mentioned about sticking with the old (and how that "just ain’t gonna cut it") versus abandoning the old (which is equally short-sighted).
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Posted February 26, 2008 by Chris Flanagan | Permalink
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BIF Research Advisor Clay Shirky Launches New Blog
Just in time for the publication of his new book, Here Comes Everybody, BIF Research Advisor Clay Shirky has launched a new blog, conveniently titled with the same name. Later this month I'll be conducting our first podcast interview with Clay. Send me a note if you have questions I I should dive into with him.
In the meantime, check out his video from SuperNova and his first few blog posts which talk a bit about the new book. Described as a book about organizing without organizations, Clay writes "both the book and the blog are dedicated to the proposition that the internet isn’t just a decoration on contemporary society, but a transformation of it."
Sounds interesting and I'm looking forward to digging in.
Posted February 12, 2008 by Chris Flanagan | Permalink
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Building Lead-User Research into an Innovation Platform
The real exciting thing about the Business Innovation Factory (BIF) is that we’re trying to figure out how processes work from a systems perspective and then provide a real-world environment where those systems can be innovated upon. More than the typical action-oriented research that just takes one slice of one issue and follows the thread down the rabbit hole, we’re providing a platform that generates true collaboration; bringing in disparate, and often times analogous points-of-view into our experimentation process.
Part of my research of late has included studying the lead-user phenomena. (For background on lead-user innovation, ready my blog entry from last December.) Intuitively, my gut says that employing a lead-user strategy will enable us to rapidly prototype those robust and systemic solutions at the business model level we’re talking about. I believe that tapping into lead-users will allow us to front-load the experimentation process and allow us to run early experiments that force organizational interactions, communication and joint problem-solving among individuals and groups separated in space and time.
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Posted January 29, 2008 by Chris Flanagan | Permalink
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Wanted: Chief Integration Officer
I had an interesting conversation last week with BIF research advisor Stefan Thomke and MIT professor Eric von Hippel about the role of the integrator. What's more important, we asked, the various components that go into a successful innovation or the foundation/platform that the components are built upon?
By now it's clear that technology has changed the way we interact with everything. Many innovations have been found through singular technology platforms. Moving forward, the greatest challenges and opportunities will not be found in an existing network but rather in the ability to unite various networks. So how do you create the capacity to pursue networked innovation?
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Posted January 22, 2008 by Chris Flanagan | Permalink
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BIF Research Advisors Head to Davos: Collaborative Innovation Goes Global
This week, the global elite converge on Davos for the World Economic Forum's annual meeting. The agenda: The Power of Collaboration. BIF research advisor Larry Keeley is speaking on a panel about innovation and Bruce Nussbaum will be blogging the event for BusinessWeek and moderating an innovation workshop.
Industries are discovering that much of their future growth depends on the ability to collaborate with different actors to build public-private partnerships, galvanize multiple stakeholders and work with fast-growing competitors. What is the framework for the modern MNC to evaluate and initiate alliances and partnerships across multiple countries, interests and sectors worldwide?
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Posted by Chris Flanagan | Permalink
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BusinessWeek Assistant Managing Editor Bruce Nussbaum Joins BIF Research Advisory Council
I have exciting news for the BIF community: Bruce Nussbaum has been appointed to our Research Advisory Council. Bruce is an assistant managing editor for BusinessWeek, responsible for coverage of design and innovation.
For years, Bruce has been at the center of a global conversation on the discipline of innovation and is a fierce advocate of the field of design thinking. He has written extensively about how organizations, both inside and outside the corporate sphere, should apply design thinking concepts to their innovation strategy. His blog, NussbaumOnDesign reflects his personal and provocative take on what smart companies are doing (or should be doing) in the U.S., Asia and Europe.
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Posted January 15, 2008 by Chris Flanagan | Permalink
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Increasing the Ripple Effect of Green Design
Last Thursday, 60 or so green designers gathered at BIF member Continuum’s Newton, MA offices to spend the day talking about green design. Included in this conversation were 8 green believers who are trying to change the world. They came from all walks of life and from their stories, we were all trying to answer two big questions: what is sustainable design and how do you build (or evolve) a business model around it?
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Posted December 10, 2007 by Chris Flanagan | Permalink
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Multidisciplinary Innovation: It's Time to Throw the Shackles Off
Irving Wladawsky Berger has become my new favorite blogger. Yet another insightful post this week from the semi-retired VP of Innovation at IBM. This time around he's writing about multidisciplinary innovation.
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Posted November 16, 2007 by Chris Flanagan | Permalink
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Larry Huston on Building Networks for Innovation
BIF Research Advisor Larry Huston (former VP of Innovation at P&G, architect of Connect + Develop, and now founder of consulting firm 4Inno) in on the Wharton Channel talking about how innovation networks function, the ways they can be nurtured, their potential downsides and the impact they will have on how firms bring products to market.
He should know. The Connect + Develop business model he created for P&G helped the company realize tremendous results: R&D productivity increased by nearly 60%; R&D investment as a percentage of sales is down from 4.7% in 2000 to 3.4 % in 2006; in the past several years, the company launched more than 200 new products attributed to its external networks; and, today, the company gets 50% of its innovations from external sources.
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Posted November 15, 2007 by Chris Flanagan | Permalink
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More on Constraints and Network-Centric Innovation
Good post by Satish Nambisan about the challenges companies face moving from firm-centric innovation to network-centric innovation. It nicely extends my earlier post about open innovation.
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Posted November 13, 2007 by Chris Flanagan | Permalink
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Books that Matter: BIF-3 Storytellers Share Their Inspiration
I asked several of our BIF-3 storytellers which books were influential to them in helping build their companies, inspire new ideas or frame their way of thinking. The result: Our fall reading list. I'm really digging this list because it's off the beaten track - much like the stories we heard at this year's summit.
If anyone would like to take the lead on reviewing one of these books, let me know. We'll be conducting several online book chats and invite each of our storytellers back (as well as some of the authors if I can finagle it) to participate and talk about their recommended book.
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Posted October 17, 2007 by Chris Flanagan | Permalink
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Mind-Mapping the BIF-3 Summit
My thanks go out to Jeff De Cagna who created a series of mind maps from last week's BIF-3 Summit. For easy access, I'm consolidating Jeff's blog entries into this one. Jeff used an online mind mapping application called MindMeister to create two mind maps of Day 1 and Day 2 stories. You can see a smaller image of the maps below. The links below each image will take you to the Mindmeister site.
If you would like to edit these maps, please e-mail Jeff at jeffpi1@gmail.com and he'll send you an invitation. This is like a big online brainstorming session - I encourage everyone to participate and add their own thoughts, ideas, connections or links.
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Posted by Chris Flanagan | Permalink
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Check out the BIF-3 Day One Mind Map!
by Jeff De Cagna, chief strategist and founder, Principled Innovation LLC
Live blogging is not something I really enjoy or at which I excel, and so I'm glad that other bloggers posted throughout the day. Rather than do straight reporting on what storytellers say, I prefer to reflect on their ideas, make sense of them and then share some of my own thoughts. I also find value in exploring themes and their implications for individual innovators, organizations and our society.
So, today, instead of feverishly trying to post my fragmented observations to the blog, I worked on something else. Using an online mind mapping application called MindMeister, I created a mind map for the first day of BIF-3 sessions. You can see a smaller image of the map below. There is a link to the map on the Web beneath it.
BIF-3 Day One Mind Map
Wherever you see a plus sign on the map, it means there are additional branches with notes. Just click any of these plus signs to expand all of the branches, and click it again to collapse them. The notes aren't comprehensive across the board, so I'm hoping that other BIF-3 attendees are interested in contributing to the mind maps. (I'll have another one for tomorrow.) Please consider yourself invited to join in the collaboration! Send me an e-mail, and I will send you an invitation.
Let me know if you find value in the mind maps as a resource. Please post your comments below!
Posted October 10, 2007 by | Permalink
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Lessons in Enterprise Web 2.0 Adoption From The BBC
by Erica Driver, Principal Analyst at Forrester Research
I am at the first day of the Business Innovation Factory conference ("BIF-3") in Providence, Rhode Island. Sitting around me are 350 people who came together to share stories about collaborative innovation in business. One of storytellers this morning was Euan Semple, who up until about 18 months ago was the head of knowledge management for the British Broadcasting Company (BBC). Now he's an independent consultant. Today, the BBC has 23,000 bulletin board users, about 4,000 wiki users, and 400 to 500 people who are blogging. The company is getting enormous value out of this, but it didn't happen overnight. The BBC has been experimenting with Social Computing for a long time; they built internal networks using forum software before blog tools came to be. Lessons learned at the BBC:
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Posted by Erica Driver | Permalink
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BIF-3 Takes Flight With a Few Natural Themes
For BIF-3, we actively recruited storytellers from all walks of life. And while diversity is the name of the game, there are a few natural themes I've noticed during the course of profiling our innovators. Two are timeless, the others are relatively new:
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Posted October 09, 2007 by Chris Flanagan | Permalink
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Eyes on the Prize: Creating the Trauma Bay of the Future
Someone made a passing – albeit complimentary – comment to me at lunch yesterday saying, “Oh, you’re with BIF - you guys hold such great events.” OK, it’s true, we do hold great events. But the meat of BIF…the stuff that keeps us going…can be found in our Experience Laboratories. With so many eyeballs on us because of the summit next week. I thought I would take the time to share one of the projects under development in our Patient Lab…
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Posted October 05, 2007 by Chris Flanagan | Permalink
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Design-Thinking in Action: Meet BIF-3 Storyteller Matt Cottam
At it's core, a design-thinking approach to innovation focuses nearly all its energy on the end user. The process has been written about extensively - I've blogged about it before and BIF member Continuum even presented a full-day seminar on it last year. I find though that I learn better through example rather than theory. Meet BIF-3 storyteller Matt Cottam - CEO of Providence’s Tellart design studio and an adjunct professor at the Rhode Island School of Design...
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Posted October 02, 2007 by Chris Flanagan | Permalink
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