Transforming Our Most Important Social Systems

Working in Education, Healthcare, and Public Services
our labs
Student Experience Lab

The BIF Student Experience Lab works with education leaders to design, test, and launch new business models that support and empower 21st-century students.

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Patient Experience Lab

The BIF Patient Experience Lab works with healthcare leaders to design, test and launch new business models that better deliver value to patients and their families.

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Citizens Experience Lab

The BIF Citizen Experience Lab works with public services leaders to design, test and launch new business models that better deliver value to citizens and communities.

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BIF BUSINESS MODEL DESIGN PROCESS

 

We work with institutional leaders to change their lenses, gather stories from real users — students, patients, and citizens — and use their experiences to inspire new models. With this inspiration, we prototype, test, and iterate these models in a real-world environment — accelerating learning, scale, and impact.

How We Do It: BIF’s design methodology for next practices and new business models

 

BIF's Design Methodology

TAKE A DEEPER DIVE INTO EACH STEP OF THE METHODOLOGY

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