Participatory Design Experiment: Re-creating the Student Experience at USU
What if we put students in the driver’s seat of a new kind of R&D to transform higher education? One that provided a platform for engaging students more fully in a real world effort that also involved faculty, and university administrators? Could we improve a student’s education experience? Yes. Could we take it a step further and transform higher education itself? Yes.
In 2010, the Lumina Foundation for Education awarded us a grant to fund a project to give undergraduates the opportunity to use real-world research and design methodologies to transform how students understand, evaluate and articulate the skills, competencies and capabilities they learn in college.
We partnered with Utah State University – an institution known for advancing innovative programs and experiences - ranked the #1 public university in the West (and top five in the nation) on Forbes' list of America's Best College Buys in 2010.
Co-taught by USU Associate Professor Jennifer Peeples, Student Experience Lab Director Christine Flanagan and BIF Design Director Christine Costello, students traveled through a 16-week “research-design-ideate” cycle of discovery.
Students were required to: conduct secondary research to help inform their design problem; formulate a primary research plan; conduct field research into the experience of fellow students; interview experts both inside and outside the university; analyze their findings to reveal patterns, trends, and key insights; visually interpret these findings into an “experience map”; and finally enerate ideas for new solutions informed by all their hard work.
From the onset of the course, students were told that their voice mattered. At the conclusion of the semester, students presented their research and solution ideas to a group of University officials that included faculty members, advising and career services department heads, the University provost, deans and assistant deans, and other USU administrators.
Assignment
Collaboratively expose college administrators, faculty and students to an integrated model of design research that directly engages students in real-world R&D.
Outcomes
The course introduced students to a design-driven process for innovation. Framed within the context of a current design problem the university faces, students were led through the process, ultimately landing on a set of solutions the university could implement to improve their college experience.
>Portfolio of Lab Work
Check out some of the activities going on in the lab.
BIF Experience Labs
A list of BIF's Experience Labs
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Energy Lab
BIF and the Santa Fe Innovation Park have initiated efforts to create a real world laboratory to accelerate the development of new alternative energy and energy conservation solutions for the home.
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Entrepreneur Experience Lab
Babson College and BIF have embarked on a new partnership to create an Entrepreneur Experience Laboratory that will accelerate the design and development of new entrepreneur support solutions.
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Elder Experience Lab
Complex, far-reaching and game-changing innovation can only be tried, tested and proven in real-world environments. Learn more about the Business Innovation Factory's Elder Experience Lab and the platform we've created to design and test new solutions in elder care.






