On This Episode
Imagine having an opportunity to completely redesign the higher education model. What would that look like? How do we ensure that we're better serving our end-users, or in this case, students? Our real-world Student Experience Lab helps institutional leaders tackle these issues head-on, through our Design Methodology we can pave the way to a better understanding and actionable model for educational change, but when it comes to leading by example, Scott Pulsipher and the team at Western Governors University (WGU) has taken the lead.

What started as a simple premise to provide access to higher education to underserved working adults in a timely, affordable way has developed into a success and standard for what a working higher educational model could look like.

Now in their 20th year, WGU, the nation’s first and largest competency-based university, has realized a vision of creating, delivering and capturing value the founding 19 governors set out to achieve. “They recognized that their system (of existing higher education) wouldn’t be an environment that would allow them to innovate or create a model of higher education that would serve the population they were seeing to reach really well,” Pulsipher tells us. “Sometimes when you have to disrupt the thing, you almost have to separate from the current model and say, if we started this all over again, how would we do it? What are the tools available to us? What information do we know about students that would change it? You have to afford someone the unbounded environment in which they can create everything new.”

Pulsipher blends a personal drive for making a difference in the lives of individuals and families through education and a passion for technology-powered innovation. At WGU, he is driving continuous innovation to improve student outcomes by focusing on rapidly advancing curriculum quality, new faculty models, data-driven learning, and a different cost model.

About This Podcast

The BIF Podcast is a series of conversations between BIF’s Chief Catalyst Saul Kaplan and leading business model thinkers and doers. Subscribe to the podcast in iTunes. Stay in touch: Get notified when new podcasts, articles, and case studies are released.

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