Greg Matthews: All For One - One For All

With cool project work to back him up, Humana's Director of Innovation demonstrates the power of social media as a tool for innovation. 

Recorded Live
BIF-5 Summit

Total running time
16:55

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Comments

Erin Liman

I saw this in person but just watched this again.

I think it's a great example of design thinking applied to service design, and the shock you sometimes run into when you present a new, disruptive point of view to an executive team.

Thanks again for sharing this story, Greg.