Working as a System to Optimize Family Wellness: A Learning by Doing Approach
The Moving Health Care Upstream (MHCU) Learning network launched in 2016 in partnership with eleven communities across the country to design, develop and implement innovative system approaches that optimize family well-being through collaborative service partnerships between local clinical and non-clinical entities.
In partnership with the UCLA Center for Healthier Children, Families and Communities, the Nemours Foundation, and the Kresge Foundation, the MHCU Initiative and the Business Innovation Factory (BIF) created a Blueprint for Working as a System to Optimize Family Wellness: A Learn By Doing Approach.
“This blueprint offers a starting framework for diverse organizations to work together without having all the answers and emphasizes family involvement from the outset to transform systems and design new experiences that matter most to families. We hope this will give other communities a clearer path forward on the journey to improve population and community health.” Leila Espinosa, MHCU Project Director, UCLA Center for Healthier Children, Families and Communities
BIF spent time with the teams during on-site and virtual visits to understand what approaches were attempted, what succeeded, what failed, and most importantly what was learned. Partner communities learned their way through the processes, recognizing the need to reframe their individual priorities into a single overarching goal across sectors, including social services, financial services, legal services, schools and community-based organizations.
Reframing health and wellbeing as a shared goal allowed partners to see themselves as a system, working collaboratively rather than as a group of discrete organizations with individual priorities. These collaborative efforts allow partners to co-create and deliver new experiences with and for families that move the entire system closer to its goal.
“We’re excited to share this guidebook that Business Innovation Factory (BIF) helped develop to spark new conversations and partnerships across service systems and sectors in communities that are eager to address social influences on health for families." Leila Espinosa, MHCU Project Director, UCLA Center for Healthier Children, Families and Communities
When we build new models for working across sectors, design, and test innovative care concepts and next practices, and encourage organizations to work together in a singular system, we can optimize health and wellbeing for individuals and families and narrow the persistent and costly disparities in health outcomes.
BIF was thrilled to partner with the UCLA Center for Healthier Children, Families and Communities to create this Blueprint for Optimizing Family Wellness. Here in the Patient Experience Lab at BIF, we believe that partnerships that span across industry and sectors are integral to the creation of the next practices and new models that will truly transform our health system.