Leadership Team


Christine Flanagan

Chris is BIF's student experience lab director. She also serves as a member of the senior leadership team and and has been with the organization since its inception in 2004. Additionally, she curates BIF's annual Collaborative Innovation...

Saul Kaplan

Saul Kaplan is the founder and Chief Catalyst of the Business Innovation Factory. Kaplan started BIF in 2005 with a mission to enable collaborative innovation. The non-profit is creating a real world laboratory for innovators to explore and test new...

Christine Costello

Drawing on multi-disciplinary skills in human-centered research and iterative design, Christine Costello leads work in the BIF Experience Labs. Christine came to BIF from Razorfish, where she most recently served as the Associate Research Director in...

Tori Drew

As BIF's director of operations, Tori Drew plays a key role in several BIF activities, including the coordination of our annual Collaborative Innovation Summits. A logistics wiz kid with more than 15 years experience managing big budget, high...

Jeff Drury

Jeff is responsible for all aspects of BIF's online identity. His work includes interactive design, development and strategy for the main BIF website, the Nursing Home of the Future and Student Experience Labs project websites, BIF's monthly...

Kara Dziobek

Kara works as a Design Researcher in the BIF Experience Labs where she combines her passion for people and multi-scalar design process to better understand the human experience. With her background in architecture, she approaches systems level problems...

James Hamar

James is BIF's Multimedia Producer. He creates audio, video, and print pieces for BIF’s Innovation Story Studio and helps tell the stories of the participants in our BIF Experience Labs. In addition, he also serves as a Research Assistant to...

Katherine Hypolite

Katherine Hypolite comes to BIF to help further engagement in our rapidly growing community. She believes in the power of innovation and how it produces change in our world. This sentiment will be instrumental to her new position as Community...

Samantha Kowalczyk

Sam is a recent graduate of Johnson & Wales University where she completed her bachelor's degree in Computer Graphics & New Media. While attending JWU, she served as a tutor and teaching assistant, as well as Editor-In-Chief of the campus...

Eli Stefanski

Eli is Chief Market Maker leading BIF’s development efforts. With over a decade of experience in building and leading social ventures Eli is an accomplished social innovator with a deep knowledge of the new platforms affecting social change and...